Existing Process
How to create a route plan?
I worked as a Product Manager for this product during my tenure as a management trainee at BAT. We discovered that the route planning was a time consuming and manual exercise for the territory manager and had scope of improvement in terms of accuracy and efficiency.
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Context
A route plan is the visit sequence of retail shop by the salesman on a daily basis. To achieve projected sales and distribution of products, a territory manager needs to create an effective route plan.
A route plan depends on the vehicle capacity, route's total volume demand and how many retail shop can be covered within the working hour of a day. These conditions make the route plan a time and resource consuming exercise for a territory manager.
Manual steps
Man-hour involvement
Avg. shops in a territory
My Role
Existing Process
Objective
Success Metrics
User Persona
Requirement Analysis
Revamped Process
Feature Prioritization
Solution View
Impact
Annual Man-Hour Savings
Savings in Operational Cost
Reduced Travel Time
